Our staff is currently working remotely in support of our collective fight against COVID-19 and is unable to answer phones.

Should you need immediate assistance, please start a support case by emailing

You may also create a support case by clicking HERE.

Ordering PRE-CUT KEYS?  These are available for the 6200 Oasis Classic and 620020 Oasis Tribolt Series ONLY. Please purchase these via our Authorized Reseller, EasyKeys.comHERE.

Ordering KEY BLANKS?  Please view the FAQS page to identify which key blank you will need and to find a Retailer who carries our key blanks for your mailbox.

For 6200 Oasis Classic and 620020 Oasis Tribolt Series item 5143 Key Blanks are available to order through our Authorized Reseller, EasyKeys.comHERE.

Ordering a NEW LOCK? Please provide the product name or model number of the mailbox, this can be found either on a tag underneath the mailbox or embossed on the backside of the mailbox. You can also look through our website’s All Products page to determine the model number.

If you need a 6200 Oasis Classic or 620020 Oasis Tribolt Series High Security Lock, you can purchase them via our Authorized Reseller, EasyKeys.comHERE.

Please know that Support cases are monitored continuously during our normal business hours.

Thank you for your patience.