Testimonials

3/27/14

Brett H.

"Thanks so much...customer for life!"

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3/24/14

Sarah M.

"Again, thank you for the personal response and your generous offer. It means a lot that you would go to that length to satisfy your customer. We are happy with the new mailbox, and your level of customer service."

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3/6/14

Laura C.

"You and your company are just fantastic. Thank you for your reply!!! So appreciated!!!"

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3/5/14

Fonda R.

"Thanks for great customer service with a problem I had with a mailbox purchased from your company."

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2/3/14

Sarah T.

"Thank you so much for getting back to me about this and being so prompt. I love your products and appreciate the good customer service."

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1/22/14

Michael W.

"I wanted to say thank you to you and Architectural Mailboxes for being a company that is concerned about its customer and providing a quality product. I also intend to write and update to my review indicating my satisfaction and the great response of your company."

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12/27/13

Ed S.

"Thank you for your help!! We are very impress with your mailboxes!!"

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10/28/13

Kyle M.

"Thank you so much. I will be sure to recommend your company to family and friends as well as write a positive review on the Lowes.com site. Thanks!"

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8/12/2013

Thomas P.

"Thank you so much for the great service. You and your company deserve a big thumbs up. Thanks again."

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 8/7/2013

Michael R.

"Thank you so much for your help. Your customer service is great!"

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6/14/2013

Frank B.

"Thank you so much for your assistance in this matter. Please feel free to forward this e-mail to your supervisor because I would like he/she to know that we presently live in a time where customer service is at an all time low and based on my experiences, I have lost any and all expectations of receiving even the minimum level of assistance, but you have temporarily restored my faith.

You were very professional and polite.

You listened to my issue and asked intelligent questions.

You made it easy for and not for you.

Your service was prompt and professional and covered all bases.

Your oral and written communication skills were clear and concise.

And, you finalized our business with a friendly and professional style, confirming all necessary and relevant information.

I will definitely use your company again when I need to and recommend it highly to friends and family."

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6/12/2013

Dave F.

"Thank you so much for the quick and details response. I'm very impressed with the quality of customer service provided in this instance and will be sure to recommend your company in the future. Thanks again."

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 5/25/2013

Matt M.

All, being in the service industry I find it necessary to call out a good product and good customer service when it applies and in this case it does. I appreciate all your help, the box and post look great installed. Thanks again."

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 4/15/2013

Sam M.

"Thank you so very much. I was truly amazed that a company would go to such measures to keep a satisfied customer. I am openly telling friends and neighbors how well y'all treated me. Thank you again! I really appreciate your help!"

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11/19/2012

Sam M.

"You won't hear this from me very often but WOW....I'm quite amazed with the customer service. This seems way above and beyond what would be typically offered by one of your competitors. Thank you!"

10/19/2012

Paul H.

"I just want to acknowledge the exceptional customer service I received today. I think people learn in"customer service 101" to treat people with courtesy and respect. Up until now, my benchmark for quality customer service is LLBean. Thank you."

10/16/2012

Jodie C.

"I very much appreciate your help, as well as your fine customer service! Again, thank you so much!!!"

10/13/2012

Harris W.

"I would like very much to thank your company for having such devoated and efficient personal. Personal....who can take a relatively bad situation and turn it around magically into a wonderful experience. Everything that my wife and myself wanted was done exactly as promised and to our complete satisfaction. Again, thank you....and I look forward to working with your company in the future."

10/06/2012

Louise K.

"Thank you so much. We really appreciate your courtesy and concern for our needs."

10/05/2012

Larry C.

"What a breath of fresh air to be dealing with your company, a company that really cares about its customers. Thank you."

09/19/2012

Karen F.

"Thank you for being so service oriented. Your commitment to service is so rare in today's market and I truly appreciate your prompt response to my inquiries."

09/06/2012

Larry B.

"Your response and willingness to help, indeed is a clear indication that you are a most reputable company and a true pleasure to work with."

08/23/2012

William K.

"I just want you to know how happy I am with my "Oasis" mailbox. The tools, parts and directions in the shipment were all excellent, and I will continue to recommend your products to my friends. Thank you."

04/24/2012

Dan S.

"....Again, thanks for all your help-could not have asked for better customer service and an outstanding customer service rep."

03/22/2012

John R.

"This is outstanding customer service! I appreciate all your efforts and am very pleased....Again, thank you for your attention and providing an excellent and satisfying experience with you and your company!"

03/21/2012

Jim L.

"WOW-talk about fantastic customer service. Ya'll should be proud of such a prompt and courteous response."

02/27/2012

Cathy

"Many thanks for your quick and proficient response! I can see that I am dealing with a quality company. :)"

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10/31/2011

Kevin K.

"Thanks so much for the excellent customer service/warranty response."

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10/26/2011

Loretta G.

"Thank you sooooo much for your help on this A+ SERVICE!"

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10/14/2011

Brett F.

"I do have to say I love my mailbox and post I purchased from you! You have no idea how long and hard I searched to find a well made and reasonably priced metal post that I liked. Your Decorative Post model is fantastic-modern and very attractive. Well done!"

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09/26/2011

Marianne A.

"Thank you very much for your great customer service."

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09/15/2011

Jeff H.

"Thank you so much for the service. You guys are great."

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03/15/2011

Martin O.

"Thank you for being so proactive on this....!

Being in the Customer Support business myself, for 25 years; I am extremely impressed with your prompt attention, professionalism, and resolution to my issue.

Representatives such as yourself are the benchmark for our profession.

Verizon and Time Warner to name a few, can certainly learn from you!"

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01/31/2011

Robin S.

"I really appreciate your integrity and standing behind your product, thank you."

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07/02/2010

Krisha K.

"Thank you so much. You guys get an A+ in cust service."

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06/15/2010

Harry S.

"You and your service is outstanding, and we will be sure to spread the word to everyone we know.

Architectural Mailboxes is the best! And their Customer Service is what customer service is all about....backing their products and taking care of a customer!

Thank you, thank you, thank you!

Your customer forever."

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04/08/2010

Tim B.

"I want to Thank You. I had sent a message indicating my mother-in-law's mailbox had lost its magnet that holds the door close. Invoice #XXXXX arrived with a new magnet!@! It is installed and she is thrilled as I am with service of your company! Many Thanks, A Satisfied Customer."

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03/03/2010

Hank A.

"I have a 3" round post with the decorative cover, white....Good product and great service, nice combination."

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02/21/2010

Anonymous (KS)

"Saw the article in the NYT, good for you guys. We bought one of your Oasis mailboxes 5 years ago wanting a locking unit (it is great). All the neighbors ask where we got it, we send them all your way, just about everyone in the neighborhood has one. Keep up the good work."

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12/15/2009

Anonymous (TX)

"I must ay, your mailbox (Oasis Jr.) is the best thing since sliced bread. I love it so much I went out and purchased one for each of my children. My neighbor also looked at my mailbox and said, That's what I've been looking for all my life!"

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03/05/2009

Alan A.

"It is truly very hard to find good customer service now a days and your service is above the norm."

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10/17/2008

Steve S.

"Thank you! Not only does your company produce a high quality product, your service is outstanding! I really appreciate your help. Thank you again!"

 
Architectural Mailboxes, LLC - 123 W. Torrance Boulevard, Redondo Beach, CA 90277 USA - 310-374-5700 | In The News | Contact Us | Site Map